Module Description:

Information & Communication Technologies (ICT) are rapidly evolving and today they are seen as a central resource in the pursuit of business objectives and strategies. As a result, the role of ICT – and in particular social media – needs to be re-evaluated in order to develop a sophisticated understanding of how ICT and social media may help today’s organisation to obtain and sustain competitive advantage in the global marketplace. Many organisations have already incorporated innovative ICT as part of their overall strategy, however, managers are still trying to evaluate how those initiatives may add sustainable value to the organisation.

This module addresses above challenges covering the following topics:

· ICT Project Planning, Initiation and “Building a Business Case”

· ICT Project Scope and HR Planning

· ICT Project Time, Cos, Quality and Risk Management

· ICT Project Execution and Control

· Designing and implementing sustainable Social Media projects

· ICT Project Management “in action”: Case Studies

Learning Outcomes:

On successful completion of this module, students will be able to

· Identify and analyse issues to be addressed (implications/challenges/opportunities) while managing innovative ICT related business projects

· Design and implement an ICT project plan focusing on social media investment

· Demonstrate cross-cultural team working skills through a practical cross-University ICT implementation project

Contact Information

Module Coordinator: Matt Glowatz

Office Hours:  24/7 online, appointments by arrangement

Short Bio

Matt Glowatz has been a college lecturer in the MIS Subject Area at University College Dublin (UCD) since 1997. He holds a Degree in Business and Computer Science and a Masters of Business Studies (MIS) from the Graduate School of Business, UCD. He is currently conducting a PhD research programme focusing on Social Media in context of implementing eLearning initiatives in higher education.

At UCD, he lectures both undergraduate and postgraduate courses covering topics such as Social Media Strategy, Strategic Information Systems Management, ICT Project Management, Electronic Business and Digital Marketing.

Matt was the director for UCD’s Master of Science (MSc) in iBusiness (Innovation through ICT) programme from 2005 until 2012, currently acts as the academic coordinator for international students and serves on the UCD School of Business Teaching & Learning committee. Matt is also the “Social Media in Higher Education” liaison for the Higher Education and Teaching and Learning Association (HETL) and was invited to join the advisory board for the Inclusive Design Research Centre (IDRC) of Ireland being responsible for Social Media and eLearning.

In April 2013, the European Commission (The Education, Audiovisual and Culture Executive Agency (EACEA)) awarded Matt with a one-month scholarship advising the University of Nizwa (Oman) on eLearning-related issues.

Matt received twice the Excellence in Teaching Awards in the Higher Diploma of Business Studies (IT) programme. He won the Educational Contribution Award at the Irish Internet Association’s Net Visionary Awards 2006 recognizing his significant contribution to the Irish Internet Industry through education. He is also a regular media contributor in eBusiness related matters.

Email: matt.glowatz@ucd.ie

LinkedIn: http://www.linkedin.com/in/mattglowatz